Privacy Policy

Last updated: 1 January 2026

1. Introduction

Media Air (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website mediaair.co.uk.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Fill out our contact form
  • Subscribe to our newsletter
  • Contact us via email or phone

This information may include:

  • Name
  • Email address
  • Company name
  • Phone number
  • Any other information you choose to provide

2.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

  • IP address
  • Browser type
  • Operating system
  • Referring URLs
  • Pages viewed
  • Time and date of visit

3. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide customer service
  • Send you marketing communications (with your consent)
  • Improve our website and services
  • Analyse how our website is used
  • Comply with legal obligations
  • Prevent fraud and enhance security

4. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

  • Service Providers: Third-party companies that help us operate our website and provide our services (e.g., email service providers, analytics providers)
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with a merger, acquisition, or sale of assets

5. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

6. Your Rights

Under the UK General Data Protection Regulation (UK GDPR), you have the following rights:

  • Right to Access: Request a copy of your personal data
  • Right to Rectification: Request correction of inaccurate data
  • Right to Erasure: Request deletion of your personal data
  • Right to Restrict Processing: Request limitation of how we use your data
  • Right to Data Portability: Request transfer of your data
  • Right to Object: Object to our processing of your data
  • Right to Withdraw Consent: Withdraw consent at any time

To exercise any of these rights, please contact us at paulm@mediaair.co.uk.

7. Cookies

Our website may use cookies and similar tracking technologies. For more information, please see our Cookie Policy.

8. Security

We implement appropriate technical and organisational measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to read their privacy policies.

10. Children's Privacy

Our website is not intended for children under 16 years of age. We do not knowingly collect personal information from children.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the “Last updated” date.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us:

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